Every piece from Pearls by Mangatrai comes with a certificate of authenticity. It is our written promise, for life, that the pearls in your piece are real pearls, as described on the product page.
Certificate of authenticity
- A certificate is packed in every box, stating the pearl type and details of your piece.
- Each certificate is tied to your order in our records, so keep it safe with your invoice.
Lifetime authenticity guarantee
- We guarantee, for the life of the piece, that the pearls we supplied are real pearls.
- The guarantee applies to the piece as we sold it. Pieces that have been re-strung, repaired or altered elsewhere are not covered.
Metal and fittings
- Clasps, hooks and other alloy metal parts carry a 6-month warranty from the date of delivery.
Free re-stringing
- Bring or send your pearl strand to us any time and we will re-string it free. Courier charges both ways are paid by the customer.
Returns and exchange
- Orders above Rs. 1,000 can be exchanged within 15 days. See our return policy for full terms.
Questions about your pearls
- WhatsApp or call us on +91 91000 09220 (11 AM to 8 PM), or email sales@pearlsbymangatrai.com.
- Please keep your invoice and certificate handy; we will ask for them.
- You can also visit our Hyderabad store.








